Today, Resonate & Kinly partner to enable a seamless unified communications & collaboration (UCC) experience on the Microsoft Teams platform from meeting rooms to desktop and mobile devices.
Resonate, a Microsoft Gold Partner that specialises in implementing advanced Microsoft unified communication solutions globally, and Kinly, a leading global provider of visual collaboration services & support announces the launch of their hybrid focused video and voice services for Microsoft Teams.
The era of hybrid work is truly here, organisations and their employees need solutions and services to help them work together in the new hybrid workplace. According to Microsoft’s 2021 Work Trend Index, ‘Employees want the best of both worlds: over 70 percent of workers want flexible remote work options to continue, while over 65 percent are craving more in-person time with their teams. To prepare, 66 percent of business decision-makers are considering redesigning physical spaces to better accommodate hybrid work environments.’
Together, Resonate and Kinly are combining their industry-leading experience to deliver a global offering that helps organisations provide their staff with the modern workplace they now expect. This approach makes hybrid meetings and teamwork in different locations simpler and more effective, whilst empowering employees to meet how and where they want.
The partnership of Resonate and Kinly creates the possibility to offer clients an end-to-end video and voice solution; not just a simple ‘bolt-on’ addition to each portfolio, but an integrated offering. This drives more value to the client with potential savings on infrastructure and installation costs. Recognising that UCC services have moved in most cases from a ‘nice-to-have’ to ‘business critical’ for organisations’ daily operations. Change and adoption services are included in the proposition, offering clients the business value that they seek in today’s hybrid workplace.
Commenting on the new partnership, Robbert Bakker, CEO Kinly explains ‘What we know from our customers is that they now want a seamless experience from desktop or mobile device to meeting room and want a simple to use service from one supplier rather than many. Our partnership with Resonate delivers a more compelling and integrated experience across Microsoft Teams. With this partnership, we bring together best-in-class in one simple service.
Robert Garcia, CEO at Resonate adds: ‘Our customers need a solution that works end to end. Resonate can transform even the most complex customer’s existing voice solutions to Teams Voice, but our core services did not extend to visual collaboration and the meeting room experience. This is a key part of the Hybrid working experience which our customers need to thrive. Our partnership with Kinly means that customers can enjoy a world-class managed visual collaboration experience fully integrated with our Teams Voice offering. It's a powerful end to end experience, anywhere, and on any device.’